Vehicle readiness
Drivers are expected to understand assigned equipment and complete the appropriate checks.
- Pre-use and defect reporting
- Load-space and equipment condition
- Fuel, route and job readiness
Starting with the standard
Driver induction
A practical introduction to fleet, reporting, customer expectations and safe Xpress working practices.
In detail
Driver induction
Induction should help a driver understand both the vehicle and the promise being made to the customer. Content is shaped around the role, equipment and work being undertaken.
Job control
The brief, paperwork and reporting points should be clear before departure.
- Collection and delivery references
- Site and access instructions
- Traffic-desk update expectations
Customer conduct
Professional behaviour at each handover protects the relationship and the freight.
- Clear communication
- Care with documentation and cargo
- Early escalation of discrepancies
Operational gallery
Driver induction gallery.
Explore more
Continue exploring Xpress.
Ready when you are
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